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SP-ELM-10, Administrator, 1 day

IBM Jazz Administrator Training

Install the IBM Engineering Lifecycle Management Jazz platform properly, then keep it running. A one-day workshop for your team, remote or on-site.

Request a quoteSee the agenda

Overview

Become a competent administrator of the Jazz platform

We always tell our clients the same thing: a Jazz platform implementation stands on a local team that can install the software properly and then keep it running inside the organization. This course trains that team.

It pays to think about the maintenance of the IBM software to avoid costly repairs, migrations or errors later on.

By the end of this workshop, attendees will be able to maintain, upgrade, back up and restore the IBM Engineering (Jazz) platform and work with IBM Support on more complex cases. They will also be able to find performance bottlenecks and act before they turn into problems.

MaintenancePatchingLDAPPerformance

Who it is for

Built for people who run the Jazz platform

This course is designed for system administrators, application managers, database managers and integration engineers.

System administratorsMaintain, upgrade, back up and restore the platform.
Application managersManage users, licenses and applications.
Database managersLook after databases, backups and performance.
Integration engineersWork with LDAP, HTTPS and the Jazz Authorization Server.
For your team4
  • Choose a deployment topology that fits your organization, and know what each ELM application on the platform does and why it is there.
  • Set up HTTPS on WebSphere Liberty, certificates and the reverse proxy with IBM HTTP Server, and fix certificate errors between applications.
  • Connect LDAP and the Jazz Authorization Server, and set up the databases for the deployment on DB2 or Oracle.
  • Open IBM Support tickets with the logs IBM asks for, collected with the logs collection tool, so cases get solved faster and do not stall waiting for data.
For you4
  • Start, stop and restart the servers, reindex data and install iFixes, as part of regular maintenance that keeps the platform healthy.
  • Use repotools and repodebug for everyday administration and for the cases that need a closer look inside the repository.
  • Manage users, permissions and licenses, follow best practices for permissions, and report on license use for your organization.
  • Monitor the applications with JMX MBeans, find performance bottlenecks and tune the platform before users notice a problem.

Not sure the course fits your needs? Tell us about your project and we will suggest the right scope.

Course agenda

One day, from architecture to performance tuning

The topics come from previous experience and completed projects. We tailor the scope to your needs.

Day 1

Running and maintaining the platform

8 hours

01Architecture1 topic
  • Understanding importance of deployment topologies
02IBM ELM applications1 topic
  • Purpose of each application on IBM ELM platform
03Maintenance1 topic
  • Regular maintenance of the server (start / shutdown, restarting, reindexing data)
04Repotools1 topic
  • Basic usage of repotools
05Patching1 topic
  • Installing iFixes
06User management1 topic
  • User management and best practices related to managing permissions
07LDAP and Jazz Authorization Server1 topic
  • LDAP and JAS configurations
08Databases1 topic
  • Database configuration for ELM deployment (DB2, Oracle)
09HTTPS – SSL5 topics
  • Configuring HTTPS on WebSphere Liberty
  • Importing and renewing SSL/TLS certificates (keystore / truststore)
  • Reverse proxy with IBM HTTP Server (IHS)
  • Trusted communication between ELM applications
  • Troubleshooting certificate errors
10License Management1 topic
  • License management and reporting
11IBM Support1 topic
  • Opening support tickets and problem solving
12Logs1 topic
  • Using logs collection tool
13Repodebug1 topic
  • Fundamentals of repodebug
14Monitoring5 topics
  • Introduction to Java Management Extensions (JMX)
  • Jazz Application Framework SDK
  • Monitoring Jazz Applications using JMX MBeans
  • Enabling managed beans in ELM
  • Troubleshooting
15Performance tuning and optimization1 topic
  • Performance tuning and optimalization

FAQ

Questions buyers ask about this course

Can you run the training on our own Jazz servers?

Yes. We train on our lab environment or on your own instance, also in a network without internet access, with demo data or your own projects.

Which Jazz platform version do you teach?

The current release. If your server runs an older version, we adapt the exercises to it. For 7.2 we also cover what changes for administrators: Lifecycle Query Engine Jena is removed, Liberty can request and renew certificates through ACME 2.0 (WebSphere Liberty Base or Network Deploy), system alerts appear in Lifecycle Query Engine, and server-side Java plugins must be recompiled with Java 17.

Can you adapt the agenda to our process?

Yes. We add examples from your projects and the standard you work to, for example ASPICE, ISO 26262 or DO-178C.

Do attendees get a certificate?

Yes, a certificate of completion for every attendee.

What happens after the training?

Attendees can send questions to the trainer after class. For longer support we offer mentoring and consulting on your project.

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