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The Software and Systems Engineering Experts​
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About Products

About us

Planning and code, IBM ELM

IBM Engineering Workflow Managementformerly IBM Rational Team Concert (RTC)

Plans, work items, source control and builds in one tool, for agile, SAFe or hybrid teams.

Overview

What is IBM Engineering Workflow Management?

IBM Engineering Workflow Management (EWM), formerly IBM Rational Team Concert (RTC), manages plans, work items, source code and builds in one tool. It is the link between the work that was required and the work that was delivered.

Teams plan sprints and programs in agile, SAFe or their own process. Work items, change sets and builds are linked automatically, so you know exactly what went into each build.

EWM is part of IBM Engineering Lifecycle Management. Work items link through OSLC to requirements in IBM Engineering Requirements Management DOORS Next and tests in IBM Engineering Test Management.

Code can stay in Git: work items link to commits in GitHub, GitLab and Bitbucket, or teams use Jazz source control for everything.

Rational Team Concert servers upgrade in place, with their work items, plans and source control history.

Your starting point

Where is your team starting from?

Find the line closest to your team. Each one shows what changes with Workflow Management.

From spreadsheets and email

  • Today: Plans in spreadsheets, tasks in another tool
    With Workflow Management: Plans and work items in one place
  • Today: Status meetings to collect progress
    With Workflow Management: Dashboards with live status
  • Today: Each team with its own workflow
    With Workflow Management: Shared process templates, from agile to SAFe

From IBM Rational Team Concert

  • Today: An RTC server waiting for an upgrade
    With Workflow Management: Upgrade in place, with work items, plans and source control history

From Atlassian Jira or another tracker

  • Today: Nobody knows what went into a build
    With Workflow Management: Work items, change sets and builds linked
  • Today: Defects disconnected from requirements
    With Workflow Management: Defects linked to requirements and tests
  • Today: Jira issues with no link to the IBM ELM data
    With Workflow Management: An OSLC connector links Jira issues to requirements and tests

Already on Workflow Management

  • Today: Servers to install and patch
    With Workflow Management: IBM SaaS or hosting by SmarterProcess
  • Today: Licenses bought years ago, never reviewed
    With Workflow Management: A license mix sized from real usage

Capabilities

What your team can do in Workflow Management

Automated traceability from work item to build

Every change set is attached to a work item, and every build lists the work items it contains. Need the same fix in another release? Drag the change sets into your workspace.

Planning for agile and SAFe

Sprint, release and program plans with Kanban and Quick Planner. Two predefined process templates support SAFe 6.0: Full and Essential. A program board and a ROAM board cover Program Increment planning and risks.

Work items and change requests

Defects, tasks and change requests with your own workflow and approvals. Role-based permissions, conditions and approval rules enforce your process.

Jazz source control

Distributed version control, workspaces and parallel development. A lightweight extension brings Jazz source control to VS Code.

Builds and continuous integration

Build definitions linked to work items and change sets. A predefined build template connects Jenkins, with traceability back to code changes.

Dashboards and reports

Hundreds of ready reports and dashboards anyone can build. Flow metric reports show distribution, velocity, time, load and efficiency.

See every product we implement and support

All products
Product tour

See Workflow Management before your first demo

Program board with features across sprints and teams, above a risk ROAM board with resolved, owned, accepted and mitigated columns.

01Planning for agile and SAFe

Sprint, release and program plans with Kanban boards and Quick Planner. Process templates for agile and SAFe ship with the product.

Defect and change request form

02Work items and change requests

Defects, tasks and change requests with your own workflow and approvals.

Jazz source control with change sets

04Jazz source control

Distributed version control, workspaces and parallel development. Every change set is attached to a work item, and interrupted work can be suspended and resumed.

Build results linked to work items

05Builds and continuous integration

Build definitions linked to work items and change sets, so every build lists the work it contains.

Five flow metric report examples: flow distribution, flow efficiency, flow load, flow velocity and flow time.

06Dashboards and reports

Ready reports and dashboards with live status that anyone can build.

Compliance

Evidence for the standard your assessor uses

What each standard asks for, and what Workflow Management gives you to show it.

Automotive

ISO 26262 · ASPICE
  • Change requests analyzed, approved and tracked to closure

    Change request work items with your own workflow, approvals and links to the affected requirementsISO 26262-8, clause 8; ASPICE SUP.10
  • Configuration items identified, versioned and baselined

    Jazz source control with change sets, snapshots and baselines per releaseISO 26262-8, clause 7; ASPICE SUP.8
  • Problems recorded, analyzed and resolved

    Defect work items linked to failed tests in Test ManagementASPICE SUP.9

Aerospace & Defense

DO-178C · DO-254 · ARP4754A
  • Problem reporting and change control

    Problem reports and change requests as work items with approval statesDO-178C section 7
  • Configuration identification and baselines

    Snapshots and baselines of source code for every releaseDO-178C section 7
  • Trace from a change to the data it affects

    Change sets linked to work items, and work items to requirements and tests

Medical Devices

IEC 62304 · ISO 14971
  • Software problem resolution

    Defect work items with investigation, fix and verification statesIEC 62304, section 9
  • Configuration management of software items

    Change sets, snapshots and baselines for every releaseIEC 62304, section 8
  • Changes approved before they are made

    Change requests with approvals before change sets are delivered

Railway

EN 50716 · EN 50126
  • Controlled modification and change

    Change requests with approvals before delivery
  • Configuration management across deliveries

    Baselines and snapshots per delivery
  • Trace from a change to its verification

    Work items linked to requirements in DOORS Next and tests in Test Management
Where it fits

Work items in the IBM ELM digital thread

Integrations

Git repositories

Commits in GitHub, GitLab and Bitbucket linked to work items.

Atlassian Jira

OSLC connector, or two-way sync in IBM Engineering Integration Hub.

Jazz Build Engine and Jenkins

Builds linked to work items and change sets.

Global Configuration

Variants and releases across IBM ELM tools.

Trusted in regulated industries

Our CustomersCustomers and Partners

Our clients build products under strict standards and regular audits. We supply licenses, implementation, hosting and training.

Our clients build products under strict standards and regular audits. We supply licenses, implementation, hosting and training.

Our Partners

We are a partner and reseller of these technology providers.

FAQ

Questions we hear before a Workflow Management project

Which licenses do we need?

Developers and planners who work in EWM every day need authorized or floating licenses; IBM tokens cover users who also work in DOORS Next or Test Management. We size the mix from your user list.

On premises, IBM SaaS or SmarterProcess hosting: what is the difference?

On premises gives you full control. IBM SaaS removes the servers. SmarterProcess hosting is a dedicated environment that we run, upgrade and back up for you.

We use Rational Team Concert. Is that the same product?

Yes. Rational Team Concert was renamed IBM Engineering Workflow Management, so an RTC server upgrades in place, with its work items, plans and source control history.

What is Rational Team Concert (RTC)?

IBM Rational Team Concert (RTC) was IBM’s tool for plans, work items, source control and builds on the Jazz platform. It is the product now called IBM Engineering Workflow Management (EWM).

When was RTC renamed to EWM?

With version 7.0. As of version 7.0, IBM Rational Team Concert is called IBM Engineering Workflow Management; earlier releases, up to 6.0.6.1, carry the Rational Team Concert name.

How do we upgrade from RTC to EWM?

An RTC server upgrades in place to EWM and keeps its work items, plans and source control history. We check process templates and extensions on a copy before the production upgrade.

Is there training for RTC and EWM users?

Yes. Our Introduction to IBM Engineering Workflow Management course covers the work items, plans and source control that RTC users already know. See the course.

Can we keep our code in Git?

Yes. EWM links work items to commits in GitHub, GitLab and Bitbucket, or you can use Jazz source control for everything. Supported servers are GitHub Enterprise, GitHub.com, GitLab and Gerrit. Work items link to commits through webhooks or hooks, and server hooks can govern the process, except on GitHub.com.

Does EWM support SAFe?

Yes. EWM ships process templates for agile and SAFe, with program and portfolio plans across teams.

Can EWM work with Atlassian Jira?

Yes. Through an OSLC connector, Jira issues link to requirements and tests in IBM ELM, so teams can keep Jira where it fits. For a two-way sync of work items and Jira issues, we set up IBM Engineering Integration Hub.

What does Jazz source control add for regulated work?

Fine-grained access control for streams, components, directories or files. Audit reports with simple version IDs. Extensible metadata, for example an export classification on a component. Deletion of all occurrences of historical data after a data spill. Traceability at file level.

What is new in Workflow Management 7.2?

Workflow Management 7.2: edit custom attributes and make bulk updates directly in Quick Planner, separate audit logs for user access, improved rich text editing in work items, and support for the latest versions of Git, GitHub, GitLab and Jenkins.

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