Protecting your private information is our priority. This Statement of Privacy applies to SmarterProcess (ReqPro) and governs data collection and usage.
The policy described below applies to the SmarterProcess (ReqPro) website, which is accessible via the URLs listed below:
SmarterProcess (ReqPro) attaches great importance to the protection of your privacy and the confidentiality of your personal data.
Our privacy notice tells you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights that you have with respect to your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.
Non-personal data (NPD)
is information that is not personally identifiable in any way.
Personal Data (PD) / Personal Information (PI)
means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. PD/PI is in many ways the same as personally identifiable information (PII). However, PD/PI is broader and includes more data.
is someone who is merely browsing our website.
A “member” is someone who has registered with us to use or purchase our services and products. The term “user” is a collective term that refers to either a visitor or a member.
If you use our website and submit personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:
The right to be informed
You have the right to be informed about what personal data we collect from you and how we process it.
The right of access
You have the right to obtain confirmation that your personal data is being processed and to access your personal data.
The right to rectification
You have the right to have your personal data rectified if it is inaccurate or incomplete.
The right to erasure (right to be forgotten)
You have the right to request the removal or erasure of your personal data if there is no compelling reason for us to continue processing it.
The right to restriction of processing
You have the right to ‘block’ or restrict the processing of your personal data. If your personal data is restricted, we may store your data but not process it further.
The right to data portability
You have the right to request and receive your personal data that you have provided to us and to use it for your own purposes. We will provide you with your data within 30 days of your request. To request your personal information, please contact us using the information at the beginning of this Privacy Notice.
The right to object
You have the right to object to the processing of your personal data on the following grounds:
- Processing based on legitimate interests or the performance of a task carried out in the public interest/exercise of official authority (including profiling);
- Direct marketing (including profiling);
- Processing for purposes of scientific/historical research and statistics.
- Rights in relation to automated decision making and profiling.
Automated individual decision making and profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Filing a complaint with the authorities
You have the right to lodge a complaint with the supervisory authorities if the processing of your data has not been carried out in accordance with the General Data Protection Regulation. If the supervisory authorities do not adequately investigate your complaint, you may have the right to a judicial remedy.
For more information about your rights under the law, please click here.
Topics in our privacy notice
- Information we collect
- Managing Cookie Technologies
- How your information is used
- Retention and destruction of your PD/PI
- Updating your PD
- Withdrawing your consent to use your PD/PI
- Protecting the privacy rights of third parties
- Do Not Track settings
- Links to other websites
- Protecting the privacy of children
- Our e-mail policy
- Our Security Policy
- Use of your credit card
- Transmission of PD/PI from the European Union
Information We Collect
In general, you have control over the amount and type of information you provide to us when you use our website.
Our legal basis for collecting and processing personal data
Our legal basis for collecting and processing your PD, when you purchase our products or services, is based on the need to perform a contract, or take steps to enter into a contract. Our legal basis for collecting and processing your PD, when you sign up for our newsletter and information about our products and services through our website opt-in forms, is based on your consent.
What happens if you do not give us your PD/PI
If you do not provide us with sufficient PD, we may not be able to provide you with all of our products and services. However, you can access and use some parts of our website without giving us your PD.
We collect your PD/PI in the following ways:
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you arrived at our website and the name of the website you visit when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, the name of your Internet service provider, the type of web browser you use, the type of mobile device you use, your computer’s operating system, and data about your browsing activity when you use our website. We use all this information to analyze trends among our users and to improve our website.
When you enter and use our website
When you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.
When you register as a user or member or when you purchase products or services
When you register as a user or member, or when you purchase our products or services, we may collect some or all of the following information: Your first and last name, email address, address, company name, credit card or other payment information, phone number, username, password and other information listed.
Website chat software
Our website contains chat software that allows visitors to communicate with us live online or offline via email. In some cases, visitors may be able to communicate with us without becoming a member or purchasing our products and services. When you use this chat software, we may collect some or all of the following information: Your email address, first name, last name, location, and any other information you voluntarily provide to us. You should limit the information you provide to that which is necessary to answer your questions.
Strictly Necessary Cookies
These cookies collect information about website usage, such as pages visited, traffic sources, user interests, content management, and other website measurements.
These cookies allow the website to remember choices made by the user when using the website, such as language, username, and other personal choices. They may also be used to provide services, such as when a user wants to write a blog post, listen to audio, or watch videos on the website.
These cookies can be used to improve the performance of a website and provide special features and content. They may be placed by third parties who provide services to us or by our company.
Advertising or targeted cookies
These cookies are typically placed and used by advertising companies to profile your browsing interests and serve ads on other websites related to your interests. You will see less advertising if you disable these cookies.
These cookies allow websites to link a user’s actions during a browser session. They can be used for a variety of purposes, such as remembering what a user has placed in their shopping cart while browsing a website. Session cookies also allow the user to be recognized as they navigate a website, so any changes they make are remembered from page to page. Session cookies expire after one browsing session; therefore, they are not stored long-term.
These cookies are stored on the user’s device between browser sessions so that the user’s preferences or actions on one website (or in some cases, different websites) can be stored. Persistent cookies can be used for a variety of purposes, such as remembering users’ choices and preferences when using a website or targeting advertisements to them.
- Identifying the areas of our website that you have visited
- Personalizing the content, you see on our website
- Our website analytics
- Remarketing our products or services to you
- Remembering your preferences, settings, and login information
- Targeted advertising and serving of ads that match your interests
- Affiliate marketing
- Permission to post comments
- Allowing you to share content with social networks
In addition to cookies, there are other similar technologies used by SmarterProcess (ReqPro)
We may also use a technology called web beacons to collect general information about your use of our website and your use of special offers or newsletters. The information we collect through web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us understand the behavior of our customers, members and visitors.
We may have buttons or icons provided by third-party social media providers that allow you to interact with those social media services when you visit a web page. These social widgets may collect browsing data that may be received by the third-party provider that provided the widget and is controlled by the third-party providers.
We may have technologies that store information in your browser or on your device using Local Shared Objects or local storage, such as Flash cookies, HTML 5 cookies, and other methods of web application software. These technologies may be used in all of your browsers and in some cases may not be fully managed by your browser, but must be managed directly through your installed applications or device. We do not use these technologies to store information that we can use to target you with advertising on or off our website.
Google Analytics Privacy Notice
Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they visited before coming to our website. We use the information we receive from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing and advertising, and optimize our website. We have enabled Google Analytics advertising features such as Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics only collects the IP address assigned to you on the day you visit our website, not your name or other identifying information. We do not combine the information collected by Google Analytics with PD. Although Google Analytics places a persistent cookie in your web browser to identify you as a unique user the next time you visit our website, the cookie can only be used by Google. Google also uses specific identifiers to collect information about the use of our website. For more information about how Google collects and processes your data, please visit https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your data by unsubscribing at this link: https://tools.google.com/dlpage/gaoptout
Why am I seeing ads from Google for products I have viewed?
Cookie Technology Management
You have the ability to control the use of certain cookie technologies.
Opt-in and opt-out for browsers
When you visit SmarterProcess (ReqPro) through a browser, you can change your web browser settings to reflect your cookie preferences for cookies directly from the website you are on or for third-party cookies. Each browser is a little different, but you can usually find these settings under the “Options” or “Preferences” menu. The links below contain information about cookie settings for the browsers supported by SmarterProcess (ReqPro):
- Microsoft Edge
- Internet Explorer
Opt-out of Third-Party Networks
If you do not want this information to be used to send you interest-based advertising, you can opt-out of receiving interest-based advertising through the Network Advertising Initiative (NAI). Click here. Please note that this does not mean that you will no longer be shown advertisements. You will continue to receive general advertising. Please note that if you reject or block all cookies in your browser settings, you will not be able to use SmarterProcess (ReqPro)’ services, as some cookies are necessary for the proper functioning of the website.
Google Analytics Opt Out
For Google Analytics advertising features, you can opt-out through Google Ads settings, mobile app ad settings, or other available means (e.g., NAI consumer opt-out listed above). Google also offers a Google Analytics opt-out plugin for the web.
How your information is used
We use the information we receive from you to:
- Providing our products and services that you have requested or purchased from us
- Personalize and customize our content
- Make improvements to our website
- Inform you of updates to our website
- Resolve problems and disputes
- Contact you with marketing and promotional materials that we believe may be of interest to you
Communication and emails
When we communicate with you through our website, we use the email address you provided when you registered as a member or user. We may also send you emails with promotional information about our website or offers from us or our partners, unless you have opted out of receiving such information. You may change your contact preferences at any time through your account or by emailing us at email@example.com or firstname.lastname@example.org with your request
Sharing information with affiliates and other third parties
We do not sell or rent your PD/PI to third parties for marketing purposes.
However, we may use your NPD for data aggregation purposes, which may be sold to other parties at our discretion. Such data aggregation would not include any of your PD. We may share your PD/PI with third-party vendors that we hire to provide services to us. These third party vendors include, but are not limited to: Payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies.
Sharing information with webinar partners
If you submit your information to register for our webinars hosted by us or other third party providers. The PD/PI you provide to participate in these webinars may be shared and stored by us and the other third parties we work with, including www.ibm.com, www.arrow.com, www.tasktop.com, www.gitlab.com and https://www.scaledagileframework.com
Sharing information with Google for marketing purposes
Disclosure of information required by law
We may be required by law to disclose your PD/PI if such disclosure is (a) required by subpoena, statute or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate or otherwise enforce violations of our legal rights; (d) is necessary to protect us from legal action or claims by third parties, including you and/or other users or members; or (e) is necessary to protect the legal rights, personal/property, or personal safety of our company, users, employees, and affiliates.
Disclosure to Successors
We also reserve the right to transfer your PD/PI if our company files for bankruptcy and some or all of our assets are sold to another person or company.
Community Discussion Forums
Our website may offer users the opportunity to communicate with each other through online community discussion forums or other mechanisms. We do not filter or monitor what is posted on such discussion forums. If you choose to post on these discussion forums, you should exercise caution when posting PD, as such information is not protected by our Privacy Notice and we are not liable if you disclose your PD/PI through such postings. In addition, PD, which you share for posting on our website, may be accessible worldwide via the Internet. We cannot prevent the use or misuse of such information by others.
Retention and destruction of your PD
We retain the information we collect from you (including your PD) only as long as we need it for legal, business or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When we no longer need your information, we will destroy it, delete it, or have it deleted.
Updating your PD
You may update your PD/PI using the services on our website. If there are no such services, you may contact us using the contact information at the beginning of this notice and we will assist you. However, we may retain your PD/PI if necessary to enforce our agreements and comply with legal obligations.
Withdrawal of your consent to the use of your PD
You have the right to withdraw your consent to the use of your PD/PI at any time. Such revocation will not affect disclosures otherwise permitted by law, including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party vendors that provide certain services to our business, such as. Credit card processing, computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental or law enforcement authorities or as otherwise required by applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions in which you participate or third-party offers you choose to accept. If you wish to withdraw your consent to the use of your PD, please email us with your request at:
Protection of the data protection rights of third parties
If your posts on our site contain information about third parties, you must ensure that you have permission to publish that information in your post. Although we are not legally responsible for the actions of our users, we will remove posts of which we become aware if those posts violate the privacy rights of others.
Settings for Do Not Track
Some web browsers have settings that allow you to request that our website not track your movements within our website. Our website does not adhere to such settings when submitted to and detected by our website. You can disable tracking features and other security settings in your browser by consulting your browser’s user manual.
Links to other websites
Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites are likely to have their own privacy policies. We assume no responsibility for these websites and provide the links to these websites solely for your convenience. You acknowledge that your use of and access to these websites is solely at your own risk. It is your responsibility to read the privacy statements of these websites to learn how they treat your PD.
Protection of the privacy of children
Although our website is not designed for use by anyone under the age of 16, we understand that a child under the age of 16 may attempt to access our website. We do not knowingly collect PD/PI from children under 16. If you are a parent or guardian and believe that your child is using our website, please contact us. Before deleting information, we may request proof of identification to prevent malicious deletion of account information. If we determine that a child is accessing our website, we will delete his or her information within a reasonable period of time. You acknowledge that we are not required to verify the age of our users.
Our Email Policy
You may opt-out of receiving further email correspondence from us or our affiliates at any time. We will not sell, rent or trade your email address to third parties without your consent unless we sell or transfer our business or our business goes bankrupt.
Our security policy
We have built our website with industry standard security measures and authentication tools to protect the security of your PD. We and the third parties that provide services to us also maintain technical and physical safeguards to protect your PD. When we collect your credit card information through our website, we encrypt it before it is transmitted over the Internet, using industry-standard technology to conduct secure online transactions. Unfortunately, we cannot guarantee against the loss or misuse of your PD/PI or secure data transmission over the
Internet due to the nature of the Internet
We strongly advise you to protect your password to our website and not share it with anyone. You should always log out of our website when you are finished using it, especially if you are using a computer in a public place.
Changes to our privacy notice
Copyright © This Privacy Notice is protected by European Union and foreign copyright laws. Reproduction, redistribution, use or publication by you is strictly prohibited.
We also use third-party service providers to help us perform the same functions. This means that our authorized service providers may also place cookies, web beacons, and similar technologies on your device through our Services (third-party cookies). They may also collect information that helps them identify your device, such as IP address or other unique or device identifiers.
You have a number of choices to control cookies, web beacons, and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics providers to opt out of data collection by web beacons and similar technologies. Your browser and other choices may affect your experience with our Service.
Terms and conditions
These Terms and Conditions (“Terms”) govern your relationship with https://reqpro.com/, https://smarterprocess.pl. https://doorsnext.com products, features, services, websites and applications (the “Service”) operated by SmarterProcess (ReqPro) (“SmarterProcess”, “ReqPro”, “us”, “we” or “our”).
Please read these Terms of Service carefully before using the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to any part of the Terms, you may not use the Service.
If you wish to purchase a product or service made available through the Service (“Purchase”), you may be asked to provide certain information relevant to your Purchase, including, but not limited to, your credit card number, credit card expiration date, billing address, and shipping information.
You represent and warrant that: (i) you are legally authorized to use the credit card(s) or other payment method in connection with a purchase, and that (ii) the information you provide to us is true, accurate and complete.
We reserve the right to refuse or cancel your order at any time for the following reasons: Availability of the product or service, errors in the description or price of the product or service, errors in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Availability, errors and inaccuracies
We are constantly updating our product and service offerings in the Service. There may be delays in updating information in the Service and in our advertising on other websites. Information contained in the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be incorrectly priced, inaccurately described or unavailable on the Service, and we cannot guarantee the accuracy or completeness of any information contained on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies or omissions at any time without prior notice.
The Service and its original content, features and functionality are and will remain the exclusive property of SmarterProcess (ReqPro). The Service is protected by copyright, trademark and other laws of both the European Union and other countries. Our trademarks and trademark design may not be used in connection with any product or service without the prior written consent of SmarterProcess (ReqPro).
Links to other websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by SmarterProcess (ReqPro). SmarterProcess (ReqPro) has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. We make no warranties about the offerings of such companies/individuals or their websites.
You acknowledge and agree that SmarterProcess (ReqPro) shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites or services you visit.
We may terminate or suspend your account and block access to the Service immediately and without prior notice or liability, in our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply stop using the Service or contact us by email, email@example.com or firstname.lastname@example.org. All provisions of the Terms that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnities and limitations of liability.
You agree to defend, indemnify and hold harmless SmarterProcess (ReqPro) and its employees, contractors, agents, officers and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt and expenses (including, without limitation, attorneys’ fees) arising out of a) your use of and access to the Service by you or any person using your account and password, or b) any breach of these Terms.
Limitation of Liability
Neither SmarterProcess (ReqPro) nor any of its directors, employees, partners, agents, suppliers or affiliates shall be liable in any way for any indirect, incidental, special or consequential damages, including but not limited to lost profits, data, use, goodwill or other intangible losses, arising out of (i) your access to or use of, or inability to access or use, the Service; (ii) any third party conduct or content on the Service; (iii) any Content obtained from the Service; and (iv) unauthorized access, use or modification of your transmissions or Content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been advised of the possibility of such damages, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your own risk. The Service is provided on the basis of “AS IS” and “AS AVAILABLE”. The Service is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
SmarterProcess (ReqPro) and its affiliates do not warrant that a) the Service will operate uninterrupted, will be secure, or will be available at any particular time or location; b) any errors or defects will be corrected; c) the Service will be free of viruses or other harmful components; or d) the results of using the Service will meet your requirements. Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
These Terms shall be governed by the laws of Poland, European Union, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such rights. If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions of these Terms will remain in full force and effect. These Terms constitute the entire agreement between us with respect to our Service and supersede any prior agreements we may have had between us with respect to the Service.
SmarterProcess (ReqPro) will occasionally update this Statement of Privacy to reflect company and customer feedback. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a change is material, we will notify you at least 60 days before the new terms become effective by doing one or more of the following: (1) posting the changes on the Service; or (2) sending you an email notice of the changes. What constitutes a material change will be determined in our sole discretion.
By continuing to access or use our Service after these changes become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Service.
SmarterProcess (ReqPro) welcomes your questions or comments regarding this Statement of Privacy. If you believe that SmarterProcess (ReqPro) has not adhered to this Statement, please contact SmarterProcess (ReqPro) at:
Pajdaka 5, 03-134, Warszawa
Poland, European Union
Effective: January 1, 2021